Argie G. Profile

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$6 USD / hour

binan,

philippines

$6 USD / hour

It's currently 9:01 PM here

Joined February 2, 2018

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Argie G.

@rggaynilo

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(0 reviews)

0.0

$6 USD / hour

binan,

philippines

$6 USD / hour

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Excel, Excel VBA, Excel Macros, Data Entry, Virtual Assistant, BPO, Customer Service

A professional with more than 14 years of experience in I.T. Outsourcing, Business Process Outsourcing (BPO), Shared Services management, Quality Assurance management, Process Engineering, Innovation and Metrics and Reporting. Experienced in Lean Six Sigma and Project Management disciplines. With strong research, analysis and decision-making abilities. Proven ability to lead and motivate teams to maximize productivity. Experienced interfacing with key stakeholders in a multi-cultural global arena. Driven, selfstarter, and committed to excellence.

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Experience

Cognizant Technology Solutions

Jan 2013 - Oct 2017 (4 years, 9 months)

Directed and managed service delivery and performance of multiple teams and projects (Systems Development, Quality Assurance, Shared Services, Technical Support) providing software solutions and support to a multibillion dollar US healthcare account. Regularly interacted with clients regarding satisfaction, expectations and potential projects.

ACS of the Philippines, Inc. - A Xerox Company

Dec 2008 - Dec 2012 (4 years)

Managed service delivery and performance of Data Shared Services Team composed of ETL and Report Developers, Database Administrators Data Quality Analysts and Quality Assurance Staffs providing IT services for multiple clients in the US government healthcare sector.

Dell International Services

May 2006 - Nov 2008 (2 years, 6 months)

Partnered with multiple lines of business with mid-to-large user groups with complex requirements in identifying and implementing process improvements, incorporating the use of project management and six sigma tools and methodologies in achieving business goals.