Jessica U.
Kharkov, Ukraine
100%
Job Success
Top Rated Plus
Experienced Client Relationship Manager & Exec Assistant|Recruiter
$28.50/hr
I am a medical professional with a masters in Business Administration.
Other than that I am also an experienced client relationship manager and administrative assistant working for and with CEOs small and large corporations. Management is me.
Primarily, I am a customer care specialist/quality manager with experience in working with Zendesk, Asana, Trello, Basecamp, Freshbooks, Calendly,GSuite apps and speed troubleshooting in SaaS companies.
In the recent past, I have spent 3 years working at a Non-Governmental Organization, as an executive assistant and team leader to ensure tasks are carried out.
I also have experience in writing & editing articles, creating headlines, sub heads and content writing for social websites. This has imbibed me with great communication skills, problem-solving skills and I can definitely say that I am adept at working with people. I am a quick learner with the ability to take initiative.
Work history
Support Associate
5.00
Jul 17, 2023
-
Mar 15, 2024
Private earnings
Vacation rental manager - Virtual Assistant
5.00
Jun 20, 2023
-
Jun 30, 2023
"An excellent freelancer who I would highly recommend. She carried out tasks efficiently and communicated well. Her strongest asset was her communication with clients, very professional"
Private earnings
Head of Customer Care at Suntouched
5.00
Jun 17, 2022
-
Sep 19, 2022
"Jessica is a tremendous asset to have to a company if you're looking for more structure, optimization, and better workflows. I'm very grateful for all the value she brought to…
Private earnings
Client Relations / Project Manager for Podcast Agency
4.80
Mar 20, 2022
-
Jun 3, 2022
"Jessica has been easy to work with. Sometimes she needs extra support but she's communicative, hard-working, and continually getting better."
Private earnings
Customer service manager
5.00
Sep 16, 2020
-
Apr 25, 2022
"Jessica displayed strong leadership capability and was instrumental in helping us set up a strong customer service team across all our brands. She is proactive and uses her initiative to…
Private earnings
Customer Service Representative for Children's Media Company
5.00
Sep 22, 2020
-
Mar 1, 2022
"Jessica was highly professional. She brought the management and structure of our customer service to a new level. She communicated exceptionally well, was completely consistent, and knew exactly how to…
Private earnings
Junior recruiter and project manager needed for UX projects
5.00
Jan 17, 2022
-
Feb 1, 2022
"Jessica is very efficient, hard-working and a great communicator. All work completed was of a high standard and she made sure it was exactly what I needed. Thank you so…
Private earnings
Scheduler - Staffing Coordinator
4.00
Jun 21, 2021
-
Jul 12, 2021
"Thank you for a job well done."
Private earnings
*** EXCEPTIONAL Customer Service Rep, Curly Hair Brand ***
2.95
Mar 29, 2021
-
Apr 12, 2021
"We cancelled the contract before really starting based on a needs change. I've rated what I could based on a few interactions but no actual time in role."
Private earnings
Need Longterm Client Care Specialist to deliver wow to global clients
5.00
May 13, 2020
-
Mar 23, 2021
"Our experience working with Jessica was great, and she was a reliable contributor to our team. She always had a positive attitude and we will miss working with her!"
Private earnings
Customer Service
Oct 26, 2022
-
Present
Job in progress
Private earnings
Customer Service
Oct 21, 2022
-
Present
Job in progress
Private earnings
Jessica U. has more jobs. Create an account to review them
Skills
- Inbound Inquiry
- US English Dialect
- Technical Support
- Recruiting
- Pipedrive
- Project Management
- Zendesk
- Slack