Leilani V. Profile

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$3 USD / hour

cainta,

philippines

$3 USD / hour

It's currently 4:18 PM here

Joined December 22, 2016

0 Recommendations

Leilani V.

@lenivillafuerte

0.0

(0 reviews)

0.0

$3 USD / hour

cainta,

philippines

$3 USD / hour

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Customer Service, Sales, Marketing, Detail and Results Oriented, 55wpm

I am Leni. I have worked in the BPO/call center industry for almost 7 years. I have extensive experience both in inbound and outbound calling. With years of experience, I have acquired the knowledge and skills in Customer Service, Sales and Marketing both from the entry level and supervisory positions. I am new at doing freelance work and I would like to expand my knowledge and skills in doing different virtual jobs. I am very excited to try new things.

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Experience

John Ernest Connecting Continents

May 2015 - Aug 2016 (1 year, 3 months)

Primary Responsibilities: Provide team leadership and coaching. Motivate and inspire team members. Communicate team status and accomplishment. Meet sales weekly team quota.

PNI-KMPG Inc.

Apr 2005 - Sep 2010 (5 years, 5 months)

Primary Responsibilities: Communicate with clients regarding the campaign. Ensure that leads conversion quota is met. Maintain adequate lead resources. Communicate effectively with upper management, team leaders and agents. Plan and direct production activities and establish priorities in keeping with effective operations.

Honda Cars

Feb 2004 - Nov 2004 (9 months, 1 day)

Primary Responsibilities: Attend to customers’ pre and post service concerns, ensuring customer satisfaction. Organize and implement customer-care activities and special projects.