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Joined May 12, 2015
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MarianMadonia
@MarianMadonia
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Professional Trainer & Speaker on Leadership, Employee Engagement & Communication
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Experience
Training & Employee Engagement Manager
Apr 1996 - Present
Design, develop, and deliver training programs on employee engagement, leadership, communication skills and customer service. Expertise in the financial services/banking/insurance industries.
Education
Training & Development Certificate
(1 year)
Qualifications
Certified Speaking Professional
National Speakers Association
2009
The CSP® designation (Certified Speaking Professional). Currently, less than 10% of speakers and only 250 women worldwide hold this designation.
Publications
Fantastic Customer Service Inside & Out
James & Brookfield Publishers
20 authors come together to bring you top tips to improve customer service within your organization.
No More Garbage: 90 Ways to Deal with Change, Challenges, and Chaos
MadPress
Compact and effective book on dealing with life's challenges.
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