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Rukn Din I.
Multan, Pakistan
100% Job Success
Top Rated Plus

Customer Service | Admin Support | Virtual Assistant | Email Handling

Since 2010, I have been working as a customer service agent, Virtual Assistant, and providing administrative support. During this time, I have gained experience working with reputable companies such as Amazon, Shopify, TA (Total Assist), and SnipeSoft where I managed multiple eCommerce Stores and email accounts. I am a highly motivated and dedicated professional with a proven track record of handling people and delivering top-notch service. I am always eager to expand my skill set, unafraid of taking on additional responsibilities to ensure the successful completion of tasks and client satisfaction. My areas of expertise include: - Handling Customer Queries - Managing Couriers & Claims - Resolving Customer issues - Processing returns, replacements, or refunds with client's approval - Managing customer feedback - Data Entry - Product Management - Sales - Marketing - Chat Support - Facebook Page Management I also feel comfortable in: - SEO (Search Engine Optimization) - SMM (Social Media Marketing) - Adobe Photoshop and Illustrator - WordPress A standout quality of mine is the ability to effectively handle dissatisfied customers and turn their experience around to create positive outcomes. If you believe my skills align with the requirements of a position within you or your organization, please do not hesitate to contact me. I am more than willing to provide further details upon request. Please feel free to invite me for further details. Cheers,
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Skills

  • Email Communication
  • Microsoft Excel
  • Microsoft Word
  • Customer Satisfaction
  • Email Support

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