Chantal Jana R. Profile

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5.0

(6 reviews)

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$10 USD / hour

pasig,

philippines

$10 USD / hour

It's currently 6:52 PM here

Joined March 1, 2016

1 Recommendation

Chantal Jana R.

@chantaljanarosal

5.0

(6 reviews)

4.3

100%

$10 USD / hour

pasig,

philippines

$10 USD / hour

100%

Jobs Completed

100%

On Budget

100%

On Time

25%

Repeat Hire Rate

VA, SMM, & Superb Customer Support

You want to engage with the right audience and prospects, and maximize returns. You're in the right place. I help E-commerce Stores & Start-up Businesses create Brand awareness through Social Media creation/optimization, targeting Audience, and Strategic Content which ATTRACTS LEADS and GENERATES CONVERSION/SALES. SKILLS & TOOLS: *Reputation Management *Content Management *Customer Service - Zendesk Email, Chat, & Phone, FB Messenger, Direct Messaging *Shopify Management *Amazon *Facebook: SMM & Marketing | Advertising *Pinterest | Instagram | Twitter *Database Management *Basic Bookkeeping *Lead Generation *Hootsuite *Sabre GDS *Graphics Design (Canva, Pixlr, etc..) *Slack, Asana, Trello *Google & MS Tools

See all Internet Researchers in Philippines

Contact Chantal Jana R. about your job

Portfolio

Personal / Virtual Assistant

My client wanted a Virtual Assistant for her Internet Marketing company with exceptionally varied skills at customer service, social media management, WP, email handling, general administration tasks, and Shopify. Professional and engaging tone, multitasking ability, a keen eye for detail, initiative, knowledge with major tools and software, and responsiveness are only some of the qualities the client was looking for.

I voluntarily created an online database in the form of a Google Sheet; this was a data of different sheets including Schedule, Task Checklist, Profit Calculation, Orders, Customer Requests, Directory, Vendors, References, and more.

The company has become more productive in terms of sales and engagement and doubled its number of followings.

SKILLS
Virtual Administrative Support, Email Handling, Shopify, Facebook Marketing, WordPress Content Management, Social Media Management, Social Customer Service, SEO Copy Editing, Proofreading

VA position for Internet Marketing Company

The client needed someone to upload 90 Pinterest graphics to the accompanying article (Published/Unpublished) in the backend of her Wordpress blog.

The client was satisfied that I took notice of the graphics which needed attention; she expressed her appreciation for the attention to detail and extra professionalism.

She gave me more work until there were no more left to be done.

SKILLS
WordPress, Data Entry, Google Drive,

Data Entry/Uploading Media in WordPress

Customer Service/Email Support
1. Zendesk Ticketing System was used to handle customers' Emails.

2. The client required a KPI as SOP and minimal cancellation and refunds processed.

3. The better the Monthly KPI or Performance and minimal cancellation/refund, the higher the Bonus you get.

4. Project Management Tools used: Asana
Slack
Google Apps
Trello

5. Shopify Staff Account - used to manage user accounts, orders, and product listings.

SKILLS
Zendesk, order-processing, Shopify, Email-handling, Virtual-Assistant, Product-management, Data-entry, Customer-service

Excellent Customer Service & Performance/Shopify Staff Acct.

Pinterest Creation/WordPress Creation and Facebook Creation, Optimization, Management, and Marketing/Leads & Sales through Facebook Ads

Skills Required for the Project:
Article Writing, Blog Writing, Copy Editing, Copywriting, Email Handling, Facebook Marketing, Google Cloud Storage, Internet Research, Keyword Research, Link Building, Microsoft Office, Pinterest, Powerpoint, Social Media Management, Social Media Marketing, WordPress, Facebook, Facebook Marketing

Client Recommendation

Learning Salesforce

Google Calendar Essential Training (2016)

VA position for Internet Marketing Company

Data Entry/Uploading Media in WordPress

Excellent Customer Service & Performance/Shopify Staff Acct.

Client Recommendation

Learning Salesforce

Google Calendar Essential Training (2016)

Reviews

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Showing 1 - 5 out of 5 reviews

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5.0

$15.00 USD

Project for Chantal Jana R.

She was the best freelancer I've ever worked with. I could not have been happier. She was very detailed, knew exactly what she was doing, and gave great feedback..

+12 more

Sam W.

@samwaniewski

•

6 years ago

5.0

$200.00 AUD

Filipino Research

Thanks for your help.

Closed User

@TommyTudehope

•

8 years ago

5.0

$360.00 USD

Project for chantaljanarosal -- 3

I have used Chantal in the past and she always does great work. Thanks

HTML

Microsoft Office

Internet Research

+1 more

Michael T.

@Michaeltobian

•

8 years ago

5.0

$180.00 USD

Project for chantaljanarosal

Great work. Very friendly and understood the task. I will use again in the future.

HTML

Microsoft Office

Internet Research

+1 more

Michael T.

@Michaeltobian

•

8 years ago

5.0

$386.15 USD

outbound sales via email communication needed

Great work! Thanks [14 March, 2016] Great freelancer. Very impressed with how friendly and hard working she is. I'll definitely be using again in the future

Michael T.

@Michaeltobian

•

8 years ago

Experience

Wish - Shopping Made Fun!

Dec 2014 - Mar 2016 (1 year, 3 months)

My responsibilities included tagging of products according to the right categories and guidelines, knowing the basic trademarks and copyrights, and eliminating counterfeit and inappropriate products. I worked under a weekly cycle following client's standards of tagging, main areas are quantity, quality, accuracy, and hours worked. I, also, worked in a different queue which was meant to filter out what would be acceptable and unacceptable to be displayed as advertisements or "promotions".

Ardem

Web Research and Data Entry Project for different types of Listings All entries were filtered and entered according to the client's guidelines and instructions. High attention to detail and work without error were required. I used a file hosting service called Dropbox, to upload and store necessary files for future documentation. Google Spreadsheets, a web-based application, served as the main tool for entering records. Work was timed and monitored via On The Clock.

RareJob Philippines Inc.

Sep 2014 - Dec 2014 (3 months, 1 day)

I taught Japanese learners, children, or professionals, the English Language. I determined type of student, program, prepared the appropriate material based on the lesson preference of the student, and utilized chat box which served as black board for better understanding, clarification, explanation, and presentation of images, definition, sentences, examples, or links. Lesson notes for the Students and fellow Tutors were submitted for future reference.