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$34 USD / hour
Flag of INDIA
calicut, india
$34 USD / hour
It's currently 6:13 PM here
Joined August 8, 2016
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Jishad K.

@mrjishad

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$34 USD / hour
Flag of INDIA
calicut, india
$34 USD / hour
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Microsoft Lync/Skype for business expert

11+ Years Experienced: X Microsoft India GTSC SE with Excellent experience in Planning, Designing, Implementing, Supporting & knowledge transfer on IMS technologies like SFB2015/ Lync 2010/2013, OCS2007/2007 R2, ADS, DNS, Exchange Migration, DHCP, VPN, etc gives me confidence to undertake challenging assignments in the field IT & IMS Technologies.. Currently offer : Technical Support / Training / Design & Implementations of Projects / Handling Critical situations in Lync & Skype

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Experience

Unified Communications Support Engineer

Microsoft India GTSC
Nov 2013 - Jun 2015 (1 year, 7 months)
Resolve Design queries of Customers mostly Architects & Consultants on Various Design Advisory cases, handled over 150+ Cases on Design of Lync .Giving On call, Remote support to Premier customers of Microsoft on OCS,Lync2010,Lync 2013 & Exchange UM , handled over 1000+ Cases.knowledge transfer to team members. Documenting Cases and updating customer with Summary mails,Collaboration with other teams such as SharePoint, Exchange, SQL, Network, Active directory on technically challenging cases

Education

0

University of Calicut, 2004 - 2007
(3 years)

Qualifications

CCNA

Cisco
2007
CCNA from Cisco

MCTS

Mictosoft
2013
MCTS on Exchange 2010

MCITP Exchange

Microsoft
2013
MCITP: Microsoft Certified IT Professional Enterprise Messaging Administrator 2010

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