I've been a Customer Service Representative who worked for a BPO company (SiTEL-handled PayPal). I was trained at a large Call Center in the Philippine. I handled inbound customer service complaints and questions from a variety of customer regarding their PayPal account. (billing and payment transfer issues)
e-Commerse
I'm experienced in Marketing Skills: Selling Online and provide customer satisfaction(buying and selling since 2004 and just last year I’ve been purchasing stuffs from the USA and resell them online, locally on eBay and Shopee
*customer service both emails and chat, listing products, product research, inventory, knowledge customer with the products, processing orders, shipping, drop shipping, returns and refunds.
I'm a fast learner, computer experienced, can work with social media, I have attention to details, problem solving capabilities, can multi-task, listening skills, I'm good at analysing things, I'm creative, flexible, can focus well and can adapt easily