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$25 USD / hour
Flag of CANADA
markham, canada
$25 USD / hour
It's currently 4:50 AM here
Joined March 3, 2018
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Stephanie T.

@stsang42

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$25 USD / hour
Flag of CANADA
markham, canada
$25 USD / hour
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User Experience Designer

I’m a Toronto-based UX Designer in the habit of discovering a user’s why. I approach design problems as opportunities to create functional and memorable experiences for users. With a Bachelors in Health Sciences, I work in an evidence-based mindset to design user-centric solutions. I balance user and business goals by drawing from my experiences ranging from creating patient treatment plans to managing clinic operations. From medical technical writing to coding, I love to learn and understand how things work. Learning front end development was the perfect complement to design as I understand what's technically feasible. This leads to a more efficient process with faster design cycles and product deliveries. Check out my work at [login to view URL]

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Experience

UX Designer

Develop for Good
Oct 2020 - Present
- Worked with a design team to create a responsive campaign website for a non-profit - Adapted design team's process for an agile environment to effectively collaborate with developers - Initiated the creation of a comprehensive design system and report for client's independent maintenance - Validated design decisions through A/B and usability testing, generating a 71% positive response

UX Design Lead

Stitchology
Jun 2020 - Present
- Design and deliver an e-commerce platform solving the issue of ill-fitting South Asian clothing - Lead and synthesize 40+ user research data to address top pain points and needs within 90% of target customers - Implement design decision with active communication and involvement with the stakeholder to balance business and user goals - Participate in weekly meetings to present and recommend actionable opportunities from ongoing market research, user research, and usability testing

Assistant Manager

Unionville Health Centre
Jun 2018 - Dec 2020 (2 years, 6 months)
- Streamlined admin procedures, resulting in a 50% increase in efficiency and deliverables - Developed and managed editorial content for monthly newsletters, generating an 22% increase in user engagement - Responsible for maintaining liaison relationship with insurance companies and lawyers for patient needs - Managed and trained a team of admin staff to deliver consistent patient-centric customer service

Education

Health Sciences

Western University, Canada 2014 - 2018
(4 years)

Qualifications

Certificate

DesignLab
2020
User Experience (UX) Design and User Interface (UI) Design

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