Sophia D. Profile

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$30 USD / hour

tangerang,

indonesia

$30 USD / hour

It's currently 4:15 PM here

Joined June 14, 2017

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Sophia D.

@l1n4sophie

0.0

(0 reviews)

0.0

$30 USD / hour

tangerang,

indonesia

$30 USD / hour

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Repeat Hire Rate

Customer Service Officer ( inbound ), Call Center Officer

saya mliki pengalaman kerja selama 11 tahun. kebanyakan bekerja di bidang perbankan sebagai call center officer. dan saya terbiasa menangani nasabah / client hard complaint by phone. dan saya memiliki pengalaman untuk menjawab email untuk pertanyaan dari nasabah seputar fasilitas ataupun produk dari perusahaan tersebut

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Experience

Commonwealth Bank Indonesia

Apr 2016 - Apr 2017 (1 year)

Bertugas melayani nasabah melalui tlp terkait permintaan, keluhaan dan pertanyaan nasabah seputar produk dan fasilitas yg dimiliki nasabah untuk tabungan maupun kredit tanpa agunan.

Bank BTPN ( Konvensional )

Jul 2012 - Dec 2015 (3 years, 5 months)

- bertanggung jawab atas merchandise dari barang divisi sendiri - telesurvey terhadap nasabah untuk kepuasan pelatihan yg diadakan Bank BTPN - data entry input survey dari cabang

PT AIA FINANCIAL

Jul 2011 - Apr 2012 (9 months, 1 day)

Bertugas melayani nasabah melalui tlp terkait permintaan, keluhaan dan pertanyaan nasabah seputar produk dan fasilitas yg dimiliki nasabah untuk Polis tradisional dan unit link.