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plaridel, philippines
It's currently 3:24 PM here
Joined February 10, 2017
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Mary Ronalyn D.
@onangdalusong
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plaridel, philippines
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Customer Service Expert and Accounting Associate
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Portfolio
Portfolio
Content Writings, SEO and Product Listing samples
Content Writings, SEO and Product Listing samples
Content Writings, SEO and Product Listing samples
Content Writings, SEO and Product Listing samples
Content Writings, SEO and Product Listing samples
Content Writings, SEO and Product Listing samples
Content Writings, SEO and Product Listing samples
Content Writings, SEO and Product Listing samples
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Experience
Learning Experience Leader
May 2021 - Present
-Creating and delivering end-user, partner, and distributor training which includes curriculum, training, and exams for all general preparatory courses prior to enterprise endorsement.
-Delivering technical preparatory training covering basic skill requirements as identified by enterprise needs.
-Accomplish projects and motivate trainees through effective training.
Amazon Customer Service Specialist
Sep 2016 - Jan 2018 (1 year, 4 months)
- Our mission is to deliver timely, accurate and professional customer service to all Amazon customers and sellers.
- I am Action-oriented, flexible problem-solver who assist customers in expediting orders and correcting post-sales problems.
- Communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.
Homebased Sales Agent and Appointment setter
Sep 2016 - May 2017 (8 months, 1 day)
-Make cold calls to prospective customers and offer our product and services.
-Maintain professional relationship with every customer.
-Maintain daily and weekly quota.
-Able to work and function even with a minimal supervision.
Education
Bachelor of Science in Accounting Technology
(2 years)
Qualifications
Global Communications Certificate
Global Communications and Management Academy
2016
The Global Communications & Management Academy (GCMA) is a sister company of ePerformax
with a vision to maximize the potential of each and every employee by providing the training for you to become a customer service professional and prepared to meet the opportunities and
challenges of the global customer service & BPO business.
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