Mira F.

I am a CRM Expert with more than 11 Years Experience in Dynamics CRM implementations, I have worked across different versions of dynamics CRM starting CRM 3.0 till Dynamics 365. I am involved in the project life cycle from the initiation phase starting with the presales activity and providing a high level estimates, enquiries if any for the RFPs , Requirement reviews and Analysis, Putting the high level design of the whole implementation, WBS generation and working closely with project managers to hit deadlines and utilize resources efficiently during the Planning phase of the project ,follow-up with the implementation team during the project execution , Handling customer interactions and communications during the execution phase and UAT phase of the project, Engaging with the team during deployments and after live support.