Cheri Y.

Thank you very much for viewing my profile. I am a very detailed person. I am a visual and hands-on person. I multi-task heavily. I am very independent and can work alone and with a team. Quality always before a deadline. Customers do matter! I know how to help agents to solve their issues and teach them where to find the tools that are needed to help customers. I know the basics of Salesforce. Using work tools to help find the answers or What Fix to guide me in the steps and processes of solving an issue. Officially, I am now over forty years of customer service. With at least twenty years of being on the phone. Currently, I answer live chats, emails, and phone calls. Offering empathy, product support, solving problems, and providing solutions. Placing orders, checking on tracking and delivery, and issuing returns or replacements if needed. I have over thirty years experience in billing and invoicing, payroll, accounts receivable and payables. Along with inventory management, shipping and receiving. As a freelance writer, I specialize in rewriting articles, creating product descriptions, writing blogs, women's health, womens clothing, cooking, recipes, entertainment like movies, games, TV, music, and travel. My favorite topics to write about are travel, cooking, recipes, and blogs. I do not at all write about the news or sports. I used to own a ghostwriting company issuing work to writers, hiring writers, proofing their work, and having meetings with multiple clients in multiple countries back in the day. I am also a digital graphic designer. Creating digital products for sale on Etsy and elsewhere. For example, creating a set of greeting cards, wall art that you can download and print, activity sheets and coloring pages for the kids. Also creating and writing books, coloring books, and journals on Amazon. I design and create my own products for my brand on print on demand products. These are my own art designs that I have created. For example, I will place them on stickers, posters, T shirts, blankets, and many more items. I am in the process of learning about editing images, cleaning them up, lighting, and so much more. I am a top seller on Poshmark, along with stores on Ebay and Mecari. I recently opened a Tik Tok shop. I have transitioned from selling used clothes to new clothes. Specializing in women's tops/shirts and T shirts. Selling makeup, jewelry, skincare, and more. I also run non-clothing stores. Selling as a general store. It might be a movie, kitchen tools, stylus pens, whatever small items that are needed. Currently, I have taken a temporary assignment as a product support specialist starting in January until April for the upcoming tax season. It is only part time. I am available on Eastern standard time, seven days a week, for your business needs. I can write articles, answer chats and emails, create product descriptions, clean up your images, and so much more.