Karen Gay L.
Dumaguete, Philippines
100%
Job Success
Top Rated Plus
Customer Service Specialist/Logistics Freight Dispatcher/ Billing Ops
$10.00/hr
I am fast, efficient, results oriented, very keen to details, team leader, self-starter, hardworking, honest, and approachable, can follow instructions, able to work with a limited delegation, and have the willingness to learn. I can help you with bank reconciliation, inventory, payable, receivables, Craigslist posting, data entry works, content management, etc.
Seeking a challenging position in the Business Field where I can utilize my Customer Satisfaction Skills and make a positive impact on the company I work with. I have over 9 years of Expert Customer Service Skills, great Phone Etiquette, MS Office Skills, Accounting, Troubleshooting and Technical Support and I would be an asset to any company. I work well as a Team or alone with minimal supervision.
Throughout the course of my career, I have perfected my inbound call handling and sales abilities. I am a capable and consistent problem-solver skilled at prioritizing and managing projects with proficiency.
In my previous role, I contributed communication, problem-solving, and complaint resolution toward
team efforts and business improvements. I am progressive minded and in tune with new developments in my field. I have proven to be effective and collaborative with strong customer service talents. I enjoy
collective brainstorming sessions which all me to coordinate activities to achieve a common goal.
Work history
Customer Support All-Star - Permanent Position
Oct 25, 2023
-
Nov 5, 2023
"Outstanding teammate! Her detail orientation, boundless energy, and passion ensure excellence if you work with her. A paragon of integrity and hustle! A+++"
Private earnings
Customer Service (Phone and Email)/Data Entry/Scheduling/Quotes
Apr 26, 2022
-
Aug 11, 2022
"Thank you for your help!"
Private earnings
Customer Service/AP Support
Nov 2, 2020
-
Jun 4, 2021
"Karen completed all of her responsibilities quickly and efficiently. She often took on more work without being asked, offered support to new hires and helped train them, and became the…
Freelancer's response
"Thank you so much Dan!!"Private earnings
Customer Service/AP Support
Jul 6, 2017
-
Nov 2, 2020
Freelancer's response
"I love convoy =)"Private earnings
TRANSPORTATION DISPATCH
Jun 8, 2020
-
Sep 9, 2020
This feedback has been removed
Private earnings
Customer Service Role
Dec 3, 2016
-
Mar 25, 2018
No feedback given
Private earnings
Part Time Customer Service Agent Needed
Mar 18, 2017
-
Jun 15, 2017
"Great working with Karen! Always super helpful and great attention to detail! Thank you so much again!"
Private earnings
Need Experienced Customer Service Agents to Start ASAP! Hourly + Commission
Dec 8, 2016
-
Mar 9, 2017
"Karen is a great person to work with. She has excellent communication skills. Excellent verbal and written English skills. Would hire again for other projects."
Private earnings
E-mail Based Customer Service for Medium Sized Auto Lightining Company
Oct 27, 2016
-
Nov 24, 2016
"Karen was always on time and attentive. Her communication level was admirable. She followed through and did her absolute best. The product we sell and she was providing support for…
Private earnings
Facebook Marketing assistant based in the Philippines
Sep 29, 2016
-
Oct 5, 2016
No feedback given
Private earnings
C.S. Analyst II
Nov 5, 2023
-
Present
Job in progress
Private earnings
Post-Shipment Operations Lead
Jun 6, 2021
-
Present
Job in progress
Private earnings
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Skills
- Supply Chain & Logistics
- Amazon FBA
- Logistics Coordination
- Logistics Management
- Finance
- Freight Forwarding
- Broker's Price Opinion
- Third-Party Logistics
- Carrier Logistics FACTS