Dor Giovanni D.
Villa di Serio, Italy
100%
Job Success
Top Rated Plus
Customer Success Manager and Support - English and Italian
$16.00/hr
🏆 Top Rated Plus freelancer
🏆 100% job success
✅ 14k+ total hours of work
🌟 Seeking an experienced Customer Success Manager and Customer Service Executive or who speaks both English and Italian? Look no further! 🌟
I'm a Top Rated Plus freelancer on Upwork, specializing in various services, including Customer Service, Lead Generation, English-Italian Translation, and Transcription. 💼
🔹 With a strong background in managing customer queries across multiple CS and CR platforms, I excel in providing accurate and prompt resolutions. I am adept at handling sizable workloads efficiently and prioritizing tasks to meet stringent deadlines. ⏰
🌐 Furthermore, my deep understanding of the burgeoning online E-commerce landscape allows me to offer tailored support to businesses navigating this rapidly evolving sector. My bilingual proficiency and strong localization know-how make me a reliable partner for companies aiming to tap into new markets. 🚀
💬 As an adept English-Italian Translator, I have successfully translated a broad range of business and technical documents, including legal papers, proposals, applications, and websites. My keen eye for detail and cultural sensitivity ensures that translations preserve their original meaning while resonating with local audiences. 🌍
🎓 Currently, I am pursuing a degree in Oriental Languages from the University Mercatorum, 100% Remote, further enriching my language skills by learning Chinese. 📚
If you have any questions or would like to learn more about how I can assist your business, please feel free to reach out. I am always ready to help and look forward to hearing from you. 📞
Best wishes,
Giovanni Dor Daniel
Work history
Customer Success Manager
Mar 11, 2024
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May 10, 2024
"Dor is a pro! Helped us out finding the problems in our customer care. Thanks Dor!"
Private earnings
Translator and customer support team member
Sep 24, 2023
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Jan 25, 2024
"Easy to work with, adhere to schedule and instructions."
Private earnings
E-commerce customer support for italian market
Apr 3, 2023
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Jan 8, 2024
"Giovanni is a very reliable and hardworking person! :) He worked with me for a few months and I never had a problem with him! I would recommend him to…
Private earnings
Italian customer support
5.00
of 1 reviews
Oct 8, 2019
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Sep 25, 2023
Aug 31, 2022
5.00 "Very professional, shows initiative and often comes up with new ideas regarding our service and product. Has a great understanding how difficult situations should be handled and does not turn… Private earnings
Facebook Ads Comments Moderator
Aug 3, 2023
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Sep 19, 2023
Private earnings
Customer care specialist for an Italian e-shop
Sep 1, 2022
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Apr 19, 2023
Freelancer's response
"My team leader and my colleagues were communicative, available, and clear. It was a wonderful experience. Thanks to everyone."Private earnings
You will get a flawless translation from English to Italian
Sep 12, 2022
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Sep 15, 2022
"Great translation delivered promptly, thanks!"
Private earnings
You will get a flawless translation from English to Italian
Sep 6, 2022
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Sep 12, 2022
Private earnings
Dropshipping Sourcing Agent
Jun 14, 2022
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Aug 31, 2022
No feedback given
Private earnings
Virtual assistant / Customer support- Helpdesk Ecomerce - ITALY
Apr 6, 2022
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Aug 30, 2022
This feedback has been removed
Private earnings
Customer Support Italian
Oct 16, 2023
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Present
Job in progress
Private earnings
Customer support for the Italian market (for Italians only!)
Apr 4, 2023
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Present
Job in progress
Private earnings
Allrounder for customer service in English, French and Spanish.
Aug 14, 2020
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Present
Job in progress
Private earnings
Dor Giovanni D. has more jobs. Create an account to review them
Skills
- Ecommerce
- Virtual Assistance
- Project Management
- Localization
- Lead Generation
- Problem Solving
- Multitasking
Project catalog
Get started working with Dor Giovanni quickly with these predefined projects.
Get started working with Dor Giovanni quickly with these predefined projects.
You will get top-notch sales copy for pages & funnels.
From $200
3 days delivery
You will get High-Quality Unique SEO Article
From $50
2 days delivery
You will get a flawless translation from English to Italian
From $5
1 day delivery