Kristin B. Profile

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$10 USD / hour

dallas,

united states

$10 USD / hour

It's currently 11:30 PM here

Joined April 9, 2015

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Kristin B.

@kristinbednarek

0.0

(0 reviews)

0.0

$10 USD / hour

dallas,

united states

$10 USD / hour

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Data Entry, Order Processing, Customer Service

With 4+ years of experience as an Administrative Assistant and Customer Service Professional, I bring the proficiency in Microsoft Office software, SAP, excellent communication skills and attention to detail necessary to make lasting contributions to your organization.

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Experience

Kraft Foods/Genpact

Sep 2012 - Mar 2015 (2 years, 6 months)

• Ensure accuracy and logistical viability of large orders by interfacing with customers by phone and email to communicate critical information such as shipping dates, out of stock items, and any anticipated delays. • Coordinate information flow between production, sales, shipping, warehouse, and common carrier personnel in order to ensure accuracy and expedite or trace shipments. • Boost customer satisfaction be keeping accurate records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as initiating and following-up on corrective actions. • Create, organize and maintain electronic filing systems for records, correspondence, and other material. • Manage special projects such as acting as intermediary between Kraft and AWG. • SAP experience.

Beacon Acquisition Solutions

Feb 2011 - Sep 2012 (1 year, 7 months)

• Offer outstanding professionalism and communication skills while creating and modifying documents using expertise in Microsoft Office components such as Word, Excel, etc. • Demonstrate flexibility and ability to handle increasing responsibility while supporting staff in assigned project based work • Provide attention to detail when performing general clerical duties to include but not limited to: telephone support, photocopying, mailing, and filing • Create and maintain an electronic filing systems utilizing outstanding systems and discipline

Shaw Laboratories

Feb 2010 - Feb 2011 (1 year)

• Increased customer satisfaction and sales by providing comprehensive support while acting as liaison between company and its dental office clients. • Performed numerous administrative assistant duties while utilizing proficiency in the Microsoft Office Suite technology and outstanding communication skills. • Provided necessary support and efficiency to Accounts Receivable and Accounts Payable by coordinating invoices and providing the interface between the dedicated staff and customers. • Trained new employees, reviewed their work and prepared daily and periodic reports. • Interpreted sales reports and transferred relevant data to summary reports. • Reviewed dental scripts then prepared itemized invoices by recording amounts due for items purchased by clients and services rendered to them. • Processed incoming orders and coordinated the compilation of outgoing orders for shipping then determined optimal shipping method according to due date and travel time.