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Christine Jazzie F.
Cagayan de Oro City, Philippines
100% Job Success

Customer Service Manager, Project Manager

I have 7 years of working experience in a call center industry (BPO). (AGENT for 3 years; LEVEL 2 technical support for 2 years; SUPERVISOR for 2 years). My communication skills is good as well as my email and chat support skills. My previous job gave me more than enough knowledge and understanding about customer service. I have hands on experience in evaluating employees' live and recorded calls through EyeQ 360 and providing coaching for improvement and empowerment. I’m very good in researching, encoding and analyzing data. I’m very self motivated and can handle work with minimal or no supervision. I'm also a team player and open minded. I can multitask and know how to effectively organize priorities. I always work according to company’s procedures, regulations, and rules.
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Skills

  • Email Support
  • Technical Support

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