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manila, philippines
It's currently 6:16 AM here
Joined January 23, 2017
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Valerie D.
@kookerval
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manila, philippines
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Project Manager|MysteryShopper Supervisor|QA|Sales
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Experience
Mystery Shopper Supervisor
Mar 2016 - Dec 2018 (2 years, 9 months)
Freelance Mystery Shopper Supervisor, Recruit and Select Mystery Shopper in the Philippines, Conduct Mystery Shopper training, Assign visits to the shoppers, Monitor the shopper, In charge of the first questionnaires proofreading
Project Manager
Nov 2017 - Apr 2018 (5 months, 1 day)
• Handles a nationwide team of experienced auditors.
• Delegate task and plan for the audit cycle.
• Monitor data from a nationwide team of experienced auditors.
• Perform Quality Assurance on audit reports to ensure compliance and understanding of the checklist being used.
• Responsible for monitoring the completion of project deliverables within a given timeframe.
• Hire new auditors all over the Philippines.
• Responsible for coaching and training of auditors.
Retail Store Auditor/Inspector
Mar 2016 - Mar 2018 (2 years)
• Third Party Store Inspector/Auditor for Globe Telecom retail stores. A major provider of telecommunications services in the Philippines.
• Travel anywhere in the Philippines.
• Conducts every other month store audit or as needed.
• Plan and formalize my schedule according to audit month.
• Perform store inspection / audit prior store opening until its closing.
• Uses devices to objective evidences of the inspection/audit findings.
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