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Vladimir P.
Belgrade, Serbia
100% Job Success

Your Right Hand

Since 2015 I am into this game. With fully planned day-by-day training and playing the game at the highest level, I am in the best shape to help you to bring your business to the next level. This sounds like a cheap phrase. Can be, but only if you read some other profile. My background talks a different story. I started, back in 2005th, as a kitchen staff in a small traditional Italian trattoria called Pomodoro, located in Belgrade Serbia. I learned how to make good pasta and pizza, but also started learning about Dolce Vita. Friendships that I created working there give me an invitation to the Event industry and I started working for Belgrade Cultural Network. For more than five years I have been offering my services as an event planner to Belgrade Beer Fest and Belgrade Sports Fest. I have organized events for performers like Madonna and Iron Maiden, and as well participated in the organization of the Eurovision event here in Belgrade, back in 2008. Then, I worked as a Debt collector and negotiator for an ICAP group, in the period from 2011 to 2013. This was my offline background. Now, let's see how I can help you. In the last 8 years, I developed different skills. Let's divide them into five groups: Virtual assistant skills If you check my finished job list you will see that I helped many people to organize their lives and business, especially their time. I can help you with your emails, calendars, events, trips, and many other things that will make your life easier. Human Resources skills Do you want to start your e-commerce business or do you have an idea that is worth to be transformed into a start-up? I am the one who will make your winning team. Fill in one questionary and leave the whole process to me. You just need to pick between the top 3 candidates. Customer suport skills During my long-term roles for Kyvio, Care Guide Inc, and BlueHeronHeathNews I developed great CS skills. I can organize your CS team and the whole process. I will create all SOPs that your company needs for this purpose, train your staff, organize shifts, and days off, track KPIs, and be there to resolve the most difficult cases. Marketing skills I was a community manager for many Facebook and Instagram pages. I have knowledge in affiliate marketing, email marketing, and creating different kinds of landing, pitch, and sales pages. Also, I can help you to create any marketing plan or research potential new markets or do competitor analyses. WordPress/Shopify Admin and Page Builder I can manage multiple WP websites and Shopify stores. Creating pages, answering comments or questions, installing plug-ins, and finding the best solution for your company website, is something that I am dealing with on a daily basis. In the end, I give you a small list of software that I am using for the last two years. - Hootsuite, Buffer - Facebook Meta - Shopify & WooComercce - WordPress (Admin, different builders, HTML & CSS) - Canva and Design Feed - Asana and Trello - Active Campaign & MailChimp - Dropbox, Google package - Copper, Zoho, and many others Looking forward to e-meeting you.
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Skills

  • Google Workspace
  • Task Coordination
  • Email Communication
  • Facebook
  • Email Etiquette
  • Ticketing System
  • Answered Ticket

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