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Skills

  • Change Management
  • Customer Service Management
  • Incident Management
  • ITIL
  • Management

Services

  • ITIL Service management

    $20/hr Starting at $30 Ongoing

    Dedicated Resource

    ITIL change problem incident management • Responsible for assessing the overall organizational units affected by the change management system • Handle the tasks of developing, implementing and defining...

    Change ManagementCustomer Service ManagementIncident ManagementITILManagement

About

Working as a Service Management Deployment Lead I have over 12 Years of experience in IT infrastructure management. Currently working for a US company in India.

• Working with CSC India since Feb 2009 in Service Management.
• Worked with TATA Consultancy Services Ltd in 2008 as Assistant Systems Engineer.
• Worked with Convergys India Services Pvt Ltd as Sr. Customer Care officer from 2004

Work Terms

will be available as and when required