Web testing is the name given to software testing that focuses on web applications. Complete testing of a web-based system before going live can help address issues before the system is revealed to the public. wikipedia.org

Regression testing is any type of software testing that seeks to uncover new errors, or regressions, in existing functionality after changes have been made to a system, such as functional enhancements, patches or configuration changes.

Functional testing is a type of black box testing that bases its test cases on the specifications of the software component under test. Functions are tested by feeding them input and examining the output, and internal program structure is rarely considered (Not like in white-box wikipedia.org

Mobile application testing is a process by which application software developed for hand held mobile devices is tested for its functionality, usability and consistency. wikipedia.org

Software testing is an investigation conducted to provide stakeholders with information about the quality of the product or service under test. wikipedia.org

Agile CRM is a complete sales and marketing suite designed to let SMBs to sell and market like the Fortune 500.

Technical writing, a form of technical communication, is a style of writing used in fields as diverse as computer hardware and software, engineering, chemistry, the aerospace industry, robotics, finance, consumer electronics, and biotechnology. wikipedia.org

Black-box testing is a method of software testing that tests the functionality of an application as opposed to its internal structures or workings (see white-box testing). Specific knowledge of the application's code/internal structure and programming knowledge in general is not required. wikipedia.org

Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, upgrading, and disposal of a product. wikipedia.org