Chriska G.
TarlacPhilippines

Project Manager, Marketing Lead + Customer, Technical Support

A Graduate with Bachelor of Science in Computer Information degree. TOP RATED Upwork Freelancer since 2013. Seasoned technical and customer support specialist — Worked with companies like Quickbooks, IBM, Accenture and ADP. Certified Drift chatbot expert (Drift.com) a B2B SaaS company — Worked as Customer Advocate Representative for more than 2 years helping new and existing customers in building and troubleshooting their chatbot playbooks, general settings, integrations, etc. With superb analytic, project management, administrative and communication skills that aims for efficiency and quality of work. Highly technical, resourceful and versatile but still open in learning tools, platforms or systems that are needed to deliver the company's requirements. Experienced in: Slack, Salesforce, Hubspot, Freshsales, Freshdesk, Trello, Insightly, Basecamp, Helpscout, Infusionsoft, Surverymonkey, Surveygizmo, Zopim Zendesk. LinkedIn Sales Navigator, Shopify, Amazon, Asana, Connectwise, Seamless. Positive thoughts and attitude at work creates Positive results!

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Skills

  • Microsoft Office
  • Data Entry
  • Email Communication
  • WordPress
  • Google Docs
  • Project Management
  • Chat & Messaging Software