Jan P.
Negros OrientalPhilippines
100% Job Success
Top Rated

Shopify and Ecommerce Support

According to Odesk now Upwork, I belong to the Top 5% of successful freelancers. My field of expertise is on Customer Service. I have over ten years of training and work experience in BPO industry. I am a customer service representative for an (outsourced) account that is based in the United States of America. I have extensive training and experience in customer service doing chat /email support, general customer service task (inbound and outbound calls), billing and technical support, escalation, sales, retention, coaching and quality assurance. I am willing to be trained and rest assured that I will get the job done. I am independent, assertive, efficient, and hardworking. I think reliability is one of the best assets that I can guarantee and I can work on flexible hours from Monday through Sunday. I can start as soon as hired.

Skills

  • Order Tracking
  • Startup Company
  • Social Media Management
  • Email Support
  • Product Knowledge
  • Customer Satisfaction
  • Community Management