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Sehrish I.
Lahore, Pakistan
100% Job Success
Top Rated Plus

All Rounder | Email & Chat Support Representative | Virtual Assistant

Thank you for visiting my profile. My professional experience is not just limited to Customer Services, over the period of the last 6 years, I have worked as a Virtual Assistant, Administrative Assistant, Shopify Store Manager, Customer Support Rep, and Billing Assistant. What separates me from my competition is my willingness to accept any task given by my clients. I never say “NO” to my clients. I am always there for my clients whenever needed. I have this unique ability to find solutions. If you give me a task that I have not done before, I will research and will find a way to do it. I have worked on many web-based applications and software. I would mention just a few here and these are, Zendesk, Freshdesk, Kayako, Gorgias, Infusion Soft, Trello, Slack, Adobe Photoshop, Google Docs, Google Sheets, Dropbox, Google Drive, and many others. I have lite experience of making edits to websites in WordPress. I can also set up marketing campaigns in Infusion Soft and Active Campaign. I also have experience handling social media platforms, moderating Facebook groups, Facebook pages, etc. You can also give me reporting responsibilities as I am very good at exporting reports out of systems and then put together all that data in a presentable form. Hire me If you are looking for a team member to provide your customers with an excellent customer experience and assist you with a variety of administrative tasks. I would love to hear about your business’ specific needs! Feel free to contact me and let me know how I can help.
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Skills

  • Zendesk
  • Phone Support
  • Email Support
  • Email Communication
  • Microsoft Office

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