Mariel R.

Iam a Customer Service specialist for almost one year in an International Accounts. ** Provide customer service to Macy’s customers to ensure customer satisfaction for 5 months services requested, collected payments, and arranged for billing. ** Provide technical and network problem resolution to Verizon Fios customers for 8 months by performing a question diagnosis while guiding users through step-by-step solutions over the phone. ** I am planning to continue my career for the meantime in a home-based job position. ** I am doing a home-based job during my spare time such as typing the pdf file to a word file and transcribe audio file to word file. I am doing this part time job since after I graduated in college. I can type more than 50 words per minute and computer literate. Outgoing and detail-oriented, I am proficient at building and maintaining professional relationships.