Lucas C.

I help businesses make the most out of their systems when time is critical. I specialize within Zendesk and have experience in other similar cloud applications I can help you with use cases like these: - Lowering your cost to serve your customers through a wide range of solutions - Migrating data to Zendesk from another help desk - Connecting business systems together to share data across platforms - Custom application development for use within Zendesk - Process optimization to ensure your agents achieve maximum productivity, without stress - Mobile SDK implementation - Help Center Theme Upgrades - Reporting and analysis - IVR Management, including skills based routing Some other systems I have experience with include: - Twilio - Shopify - Zapier - ZingTree - Tableau - Sumo Logic - Air Call - Amazon Web Services I look forward to working with you to come up with solutions to your most challenging opportunities