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$9 USD / hour
Flag of MALAYSIA
melaka, malaysia
$9 USD / hour
It's currently 3:27 AM here
Joined October 28, 2017
0 Recommendations

Noor Azman I.

@nazman1205

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$9 USD / hour
Flag of MALAYSIA
melaka, malaysia
$9 USD / hour
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Specialist in Customer Support and Helpdesk

12 years experience in IT Site Support and Helpdesk. 8 years as Vocational Trainer. Higher academic qualification and combine with professional certificate. Good in interpersonal skill and customer service. There no doubt about my capability if you hire me. Customer satisfaction is my highest priority. Personal Skills Services Provided MS Office MS Office editing and conversion End User Operating System OS troubleshooting and solving IT Network Cabling Network structure consult IT Helpdesk Virtual/Online IT support Customer Service Further assist on customer solution Web Browser Research, resource and finding Translation Malay - English Translation

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Experience

Specialist System Management

Dell
Jan 2019 - Present
Troubleshooting logistic system process. (SQL)

IT Support Engineer

Sudong Sdn Bhd
Sep 2008 - Dec 2018 (10 years, 3 months)
Manage, Troubleshooting & Enhance NOC & user support (Microsoft, OPManager, Spicework, Netscout, McAfee Security & CISCO) Safety and Health Committee

IT Helpdesk and Site support

B Braun Sdn Bhd
Apr 2007 - Aug 2008 (1 year, 4 months)
Manage, Troubleshooting & Enhance PABX & user support (Microsoft, Lotus Notes, Callmaster & Polycom)

Education

Post Graduate Diploma in Strategic Business Information Technology

Malaysia 2004 - 2005
(1 year)

Higher National Diploma in Computer Engineering

United Kingdom 1997 - 1998
(1 year)

Qualifications

Machine Maintenance for MECO Plating-Line (CNC machine)

NATIONAL SEMICONDUCTOR Sdn Bhd, Melaka
2000
• Certificate of Achievement

MOLEX Premise Networks Structured Cabling System

MOLEX Premise Networks, Melaka
2002
Certificate of Attendance

Linux Essential, Networking and Security Administration, System Administration

INFORMATICS INTERNATIONAL, Melaka
2006
Certificate of Achievement

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