Trick M. Profile

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$10 USD / hour

stret,

philippines

$10 USD / hour

It's currently 6:32 AM here

Joined January 26, 2019

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Trick M.

@chabyven

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(0 reviews)

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$10 USD / hour

stret,

philippines

$10 USD / hour

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IT Systems Remote Support (windows desktop-server)

• Azure AD/AD Connect, AD On-Prem, Exchange Online, Proofpoint, SharePoint Online, SSO • Level 2 and Level 3 Support for problems identified within act as an escalation for Level 1 and Level 2 Managed Services support technicians • Troubleshoot and resolve system issues. Identify and help implement prevention measures. Follow Severity 1/outage procedures and processes. • Participate in after-hours upgrades, troubleshooting, and/or on-call availability as scheduled. • Continuously improve and automate administrative and operational tasks by leveraging automation, scripting (PowerShell), and 3rd party tools.