Norma C.
Torreon, Mexico
100%
Job Success
Bilingual customer support specialist / Translation expert
$13.00/hr
Hey there!
My name is Norma, I am a native spanish speaker with an excellent fluency in english.
My experience in customer service comes from working at different call centers where I was in the customer support and sales department. Worked for several campaigns which required being fluent in both spanish and english.
My greatest quality is being adaptable to new and challenging projects. I enjoy pushing myself further in order to acquire more and better skills for my personal and professional development.
You would want me as a part of your team. I learn fast and I am a willful worker that would be great asset for your company.
I enjoy learning about different markets around the world and hope to share my experience with you in future projects!
-High speed internet connection
-Professional audio/recording equipment
-Isolated environment
-inbound/outbound calls experience
-great communication skills
CRM:
-Kronos
-Sales Simplicity
-Launch27
Live Chat
-ZenDesk
-Tawk
Phone Software
-Alotech
-Communicator Phone.com
-8x8
-Ring Central
Work history
Bilingual (English & Spanish) Customer Service Representative Extraordinaire!
5.00
Apr 24, 2019
-
Jan 15, 2024
Private earnings
Talent Acquisition and Management Director
5.00
Jun 8, 2022
-
Sep 20, 2022
Private earnings
Contact 51 Spanish speaking manufacturers
5.00
Oct 7, 2019
-
Nov 19, 2019
"Norma did a great job of both getting the exact information we wanted as well as following up to make sure schedules were kept. She was also great with being…
Freelancer's response
"Was great working for Amin, he was always clear about what he needed and very easy to work with. Thanks for the opportunity, wish the best in future projects."Private earnings
Looking for a Bilingual English & Spanish person to make call to find apartment
5.00
Feb 21, 2019
-
Feb 26, 2019
Private earnings
Online Concierges (Chat, Social Media, Emails & Phone Calls)
5.00
May 25, 2018
-
Feb 21, 2019
"Norma was always willing to learn new things, take on new responsibilities and always did a great job. She handled our online sales qualified our leads and then transferred them…
Private earnings
Help with speaking fluently in Spanish
5.00
Mar 22, 2018
-
Nov 8, 2018
"It was a pleasure working with Norma. As a native speaker, she was able to thoroughly assist me with any questions I had regarding the Spanish language. I would definitely…
Private earnings
Spanish Speaker Customer Services Specialist - Between the dates of 07/05 - 16/05
5.00
Apr 17, 2018
-
May 17, 2018
"It was a pleasure to work with Norma. She helped us during our busy Mother's Day period with excellent customer service via phone."
Freelancer's response
"It was a pleasure working with this great company and their members. Great working environment and everyone is so friendly. Hope to work with them in the future!"Private earnings
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Skills
- Communication Skills
- Google Forms
- Spanish to English Translation