Writing is a medium of communication that represents language through the inscription of signs and symbols. wikipedia.org

A content management system (CMS) is a system providing a collection of procedures used to manage work flow in a collaborative environment. These procedures can be manual or computer-based. The procedures are designed to do the following: wikipedia.org

"Qualitative researchers aim to gather an in-depth understanding of human behavior and the reasons that govern such behavior. The qualitative method investigates the why and how of decision making, not just what, where, when. Hence, smaller but focused samples are more often used than large samples." wikipedia.org

Microsoft Office is an office suite of desktop applications, servers and services for the Microsoft Windows and OS X operating systems. wikipedia.org

SEO content is any content created with the goal of attracting search engine traffic. wikipedia.org

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. wikipedia.org

A learning management system (LMS) is a software application for the administration, documentation, tracking, reporting and delivery of electronic educational technology (also called e-learning) education courses or training programs. wikipedia.org