You're now following
Error following user.
This user does not allow users to follow them.
You are already following this user.
Your membership plan only allows 0 follows. Upgrade here.
Successfully unfollowed
Error unfollowing user.
You have successfully recommended
Error recommending user.
Something went wrong. Please refresh the page and try again.
Email successfully verified.
ampang, malaysia
It's currently 12:51 AM here
Joined January 7, 2010
0 Recommendations
Eu Yean C.
@airboom117
0.0
0.0
0%
0%
ampang, malaysia
N/A
Jobs Completed
N/A
On Budget
N/A
On Time
N/A
Repeat Hire Rate
Experienced Customer Service and Support Agent
Contact Eu Yean C. about your job
Log in to discuss any details over chat.
Reviews
Changes saved
No reviews to see here!
Experience
Freelance Tourist Guide
Feb 2018 - Feb 2020 (2 years)
Provide commentary regarding Malaysia for tourists
Work with coach captains and tour agencies to complete the tour itinerary
Customer Support Representative
Aug 2013 - Sep 2017 (4 years, 1 month)
● Work in a number of fixed tickets, webchat and call queues
● Ensure that every ticket and call is to be transferred to correct team or person
● Serve as the primary point of contact for all customers worldwide
● Compile all feedback & complaints and come up with process improvement ideas back to management
Colgate Service Desk Analyst
Jun 2012 - Aug 2013 (1 year, 2 months)
● Work in a number of fixed phone call and ticket queues
● Provide technical support for Colgate employees in Asia Pacific region
● Assist with various administrative tasks such as raising request for creating accesses, new hardware requisitions, etc.
● Maintaining the system documentation as required by updating knowledge base.
● Managing customer related incidents ensuring a speedy resolution within the specified service levels
Qualifications
Licensed Tourist Guide
Ministry of Tourist, Arts and Culture of Malaysia
2018
Work with coach captains and the tour agents on completing the tour itinerary
Contact Eu Yean C. about your job
Log in to discuss any details over chat.
Verifications
Browse Similar Freelancers
Browse Similar Showcases
Invite sent successfully!
Thanks! We’ve emailed you a link to claim your free credit.
Something went wrong while sending your email. Please try again.
Copy to clipboard failed, please try again after adjusting your permissions.
Copied to clipboard.
Loading preview
Permission granted for Geolocation.
Your login session has expired and you have been logged out. Please log in again.