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$20 USD / hour
Flag of BRAZIL
porto seguro, brazil
$20 USD / hour
It's currently 12:27 PM here
Joined May 21, 2016
1 Recommendation

Giulia K.

@gmkrause10

4.7 (11 reviews)
3.4
3.4
100%
100%
$20 USD / hour
Flag of BRAZIL
porto seguro, brazil
$20 USD / hour
100%
Jobs Completed
100%
On Budget
100%
On Time
10%
Repeat Hire Rate

Customer Service Specialist & Project Manager

Hello everyone! My name is Giulia, I'm a professional customer service specialist graduated in Marketing. I have 5 years of customer service experience (and sales) in several platforms such as Zendesk, LiveChat, WebChat, Shopify, among others. I'm a team player who also likes to work independently, I'm a self-starter and self-motivated. I have great communication skills, I'm versatile and eager to learn new things as I'm always looking to improve myself. I'm looking for a unique opportunity to grow professionally and personally, leave my comfort area and build a solid long-term relationship with my future hire. Besides customer service, I'm also a great, organized, dedicated administrative assistant, I can help you with translations (general subjects), marketing tasks such as promotions, social media management, market research, data entry and content writing. If you look for a fun, dedicated, hard worker, stop right there, you found it! I'd love to hear from you! Let's connect on Upwork: [login to view URL] Let's connect on Linkedin: [login to view URL]

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Reviews

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Showing 1 - 5 out of 11 reviews
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4.0
$123.00 USD
The articles delivered were satisfactory and the communication was perfect. I would recommend gmkrause10 without hesitation.
Translation
Proofreading
Blog
Article Writing
Article Rewriting
+1 more
V
Flag of Victor F.
@Vicfraba
7 years ago
5.0
$12.00 USD
A brilliant work. Tks!
A
Closed User
@Asiaguide
8 years ago
5.0
$35.00 USD
Very nice work ....
Proofreading
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Flag of Paulo Ney D.
@pauloney
8 years ago
5.0
$35.00 USD
Giulia is very professional, helpful, and communicative. I really enjoyed working with her. Very satisfied with her work and communication.
Translation
Proofreading
Blog
Article Writing
Article Rewriting
+1 more
Z
Flag of Zhuo S.
@zarasong7
8 years ago
5.0
$35.00 USD
Very nice as usual, and with proofing, what you need which is to catch lots of errors.
Proofreading
User Avatar
Flag of Paulo Ney D.
@pauloney
8 years ago

Experience

E-Commerce Manager

Rothfuss Enterprises
Oct 2023 - Feb 2024 (4 months, 1 day)
- Customer Service Management - Inventory management - Multi-channel supplier management - Order fulfillment - Maintain relationships with suppliers - Update listings - Shopify Management - Amazon, Walmart, Ebay management - Process dropshipping and wholesale orders accordingly - Take care of returns and disputes - Tiktok shop order fulfillment - Workflow and process creation - Team training and coordination

Business Developer & Executive Assistant

Greentech United
Sep 2023 - Feb 2024 (5 months, 1 day)
- Client re-engagement emails and calls - Email outreach to potential B2B clients - Market research - Supplier onboarding - Contractor outreach - Contractor onboarding - Client Relationship Management - Client scoping calls - Calendar management - Inbox management - Workflow and process building - Conference organization and management

Business Developer

Pro Housekeepers
May 2022 - Oct 2023 (1 year, 5 months)
- Cold Calling (outbound communications) - Email outreach to potential B2B clients - Market research -Vendor management - Contractor outreach - Contractor onboarding - Client onboarding - Take care of inbound calls from regular customers - Make client quotations - Send proposals to B2B clients

Education

Graduated

Centro Universitário Anhangüera, Brazil 2015 - 2017
(2 years)

Qualifications

English Certified

Wizard University
2014
Proficiency in english

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Facebook Connected

Certifications

portugese-1.png Brazilian Portuguese 1 95%
us_eng_1.png US English 1 75%
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