Telegram bot(s), Slack integrations, Database connections
- or -
Post a project like this€3.0k(approx. $3.2k)
- Posted:
- Proposals: 4
- Remote
- #3449833
- OPPORTUNITY
- Expired
Description
Experience Level: Expert
Estimated project duration: Not sure
This project is related to online gambling, so if you take any issue with that for whatever reason, please do not apply.
Currently we are providing customer service in Telegram and also do our internal team communication there and behind the scenes, google sheets keeps the data we need to work on.
I am planning on changing the setup so that TG is only being used customer facing and move our team communication to Slack (moving the customers off TG is not an option for now, might be an option in the future if the right tool/setup appears.)
Slack should then be the place for our internal communication with a couple of TG groups being connected to Slack(mirrored via Slack integration).
While exploring Slack, I found that it is an integration monster and I would like to take full advantage of that by setting up some TG bots, connect them to slack and then add the needed integrations. One example would be Xero, our accounting tool. Can be integrated with slack and automatically create invoices .
other challenges would be being able to change balances from within the TG chat, through Slack, in an Excel file in the background(either server + database or google sheets...long term database)
There are different phases to this project:
1. move internal communication from TG to Slack, connect several groups, establish a message board in Slack. Create simple TG bots for our daily tasks.
2. add integrations to Slack to replace our google sheet, add CRM functionalities to either TG or Slack or as integration to keep track of player status.
3. make this whole setup a website with database, user login, chat widget, team working Customer support tool and full fetched CRM tool.
so I am looking for someone to tag along with our daily business(at their pace, no given hours), see the challenges and come up with a solution.
I would first pay for step 1 and then see if you ae a fit for us.
We can discuss any questions on a video chat, where I would also present the current setup and explain some of our biggest challenges.
Looking forward to your proposals.
The budget is for the whole project and can also be bigger if we decide to work together for a longer time. this needs to be negiotiated. Should only a part of the project be done by you, we will have to adjust the amount accordingly.
Currently we are providing customer service in Telegram and also do our internal team communication there and behind the scenes, google sheets keeps the data we need to work on.
I am planning on changing the setup so that TG is only being used customer facing and move our team communication to Slack (moving the customers off TG is not an option for now, might be an option in the future if the right tool/setup appears.)
Slack should then be the place for our internal communication with a couple of TG groups being connected to Slack(mirrored via Slack integration).
While exploring Slack, I found that it is an integration monster and I would like to take full advantage of that by setting up some TG bots, connect them to slack and then add the needed integrations. One example would be Xero, our accounting tool. Can be integrated with slack and automatically create invoices .
other challenges would be being able to change balances from within the TG chat, through Slack, in an Excel file in the background(either server + database or google sheets...long term database)
There are different phases to this project:
1. move internal communication from TG to Slack, connect several groups, establish a message board in Slack. Create simple TG bots for our daily tasks.
2. add integrations to Slack to replace our google sheet, add CRM functionalities to either TG or Slack or as integration to keep track of player status.
3. make this whole setup a website with database, user login, chat widget, team working Customer support tool and full fetched CRM tool.
so I am looking for someone to tag along with our daily business(at their pace, no given hours), see the challenges and come up with a solution.
I would first pay for step 1 and then see if you ae a fit for us.
We can discuss any questions on a video chat, where I would also present the current setup and explain some of our biggest challenges.
Looking forward to your proposals.
The budget is for the whole project and can also be bigger if we decide to work together for a longer time. this needs to be negiotiated. Should only a part of the project be done by you, we will have to adjust the amount accordingly.
Sascha M.
100% (15)Projects Completed
12
Freelancers worked with
10
Projects awarded
62%
Last project
4 Mar 2023
Malta
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