Al Daniel C. Profile

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$5 USD / hour

paranaque,

philippines

$5 USD / hour

It's currently 7:20 PM here

Joined February 19, 2017

0 Recommendations

Al Daniel C.

@adcamino

0.0

(0 reviews)

0.0

$5 USD / hour

paranaque,

philippines

$5 USD / hour

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Repeat Hire Rate

IT Help Desk,Technical Support,Customer Service

I have strong computer ability and analytical skills based on my experience in using it for more than 10 Years. Windows Operating System, Microsoft Office, Windows Software, Computer Hardware and Internet experience gathered from my hobbies make me an excellent computer user. I can do computer/laptop troubleshooting to find out what is the problem and how to solve it. I can build PC, install/uninstall, upgrade/downgrade, set up networking connection, file and printer sharing, etc. I have a wide range of knowledge/experience in computer that I can't describe everything in my profile. I act and think accordingly to the situation, and sometimes I do google to solve problems I never saw before.

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Experience

Buy and Sell Philippines

Jan 2004 - Present

Search and Import in demand brand new and used products from US and Japan to the Philippines. Evaluate the market value and target market for each products. Order and monitor the transport of products via international courier service List items online via local advertising websites. Handle Customer Inquiries and transactions via Chat, Email and Voice Process order and shipping of product until it reached client’s shipping address Perform close out calls.

www.virtualcoworker.com.ph

Dec 2015 - Jan 2017 (1 year, 1 month)

Provide Advanced IT Services to multiple Small, Medium Business via Phone,Chat and Email. Support Hardware and Software related issues, Email, Virus, Desktop, Laptop, Internet etc Support Office 365 Management Currently using Spiceworks and ConnectWise Ticketing System

www.upwork.com

Oct 2015 - Nov 2015 (1 month, 1 day)

Support US Based VoIP Company that provides IT Services, such as IP PBX Install and Set up via SIP Protocol. Performed 3CX Management Support, Process Dispatch, Admin Tasks, Inbound/Outbound Calls, Email, Voice and Chat.

Education

BA Mass Communication

University of the East,

Philippines

2001 - 2005

(4 years)

Qualifications

at&t

2010

covers PC hardware and peripherals, mobile device hardware, networking, and troubleshooting hardware and network connectivity issues. Also, a candidate must pass CompTIA A+ exam 220-902, which covers installing and configuring operating systems including Windows, iOS, Android, Apple OS X and Linux. It also addresses security, cloud computing fundamentals and operational procedures.[14] Candidates could still get certified with the 220-801 and 220-802 before CompTIA retired them in June 2016

Xerox

2013

ITIL v3 is the third version of the Information Technology Infrastructure Library, a globally recognized collection of best practices for managing information technology (IT)