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cochin, india
It's currently 2:10 AM here
Joined May 5, 2012
0 Recommendations
Vinod P.
@ponoth
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cochin, india
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Coaching (Career & Life)
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Experience
Career Coach, Advisor and Consultant
Feb 2012 - Present
- Career Profiling and Coaching for individuals.
- Successfully delivered Career Profiling program for participants of OneWorld Foundation’s Summer Camp.
- Program Manager OneWorld Foundation for Performing Arts
- Life Coaching for Individuals. Conducts 1:1 sessions.
Sr. Consultant
Jun 2011 - Feb 2012 (8 months, 1 day)
• Sr. Consultant with the Travel & Cruise (TnC) Line of Business.
• Lead and Manage Service Delivery Projects for IBS Global Customers.
• Managing business operations including business metrics and infrastructure.
• Defining on the job training (OJT) strategy to provide product/business specific training
• Coaching team members to perform above and beyond; facilitating tech/ non-tech trainings for the team to ensure readiness.
• Work with the management in optimizing budget. Managing budgeting, head-co
Manager, Technical Support
Jul 2010 - Jun 2011 (11 months, 1 day)
- Managing Service Delivery Business for US operations from Global Technology Assistance Center (TAC) in Bangalore.
- Handle day to day escalations from the customers/client
- Managing business operations including business metrics and infrastructure.
- Responsible for planning and executing business transitions from GTC, West to GTC, East. Successfully planned and executed first phase.
- Participated in defining centre level strategy.
- Defining on the job training (OJT) strategy to provide product s
Education
Diploma in Programming and System Analysis
(Less than a year)
Qualifications
Certified Practitioner Neuro Linguistic Programming
Association of Neuro-Linguistic Programming (India)
2013
Microsoft Certified IT Professional
MS
2008
Enterprise Support Technician, & Consumer Support Technician
Systems Administrator
MS
2008
Microsoft Windows Server 2003
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