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$20 USD / hour
Flag of UKRAINE
l'viv - rudno, ukraine
$20 USD / hour
It's currently 4:19 PM here
Joined March 30, 2017
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Joshua B.

@joshbaldonado

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$20 USD / hour
Flag of UKRAINE
l'viv - rudno, ukraine
$20 USD / hour
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Customer Service Professional, Administration

I have over fifteen years of work experience in customer or client care, in sales, managing employees, and office administration. I have developed these skills across various fields, including data/technology, insurance, automotive, non-profit, and the restaurant industry. I have three years experience working 100% remote as Director of Client Enablement for a U.S. based technology company. I am passionate about client and customer support and am committed to providing the most efficient and satisfactory care possible for customers.

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Experience

Chief Sound Engineer, Church Staff Member

New Horizons
Dec 2014 - Present
I direct the church sound ministry, overseeing and training other sound engineers. I participate in the development and implementation of church policies.

Director of Client Enablement

Springbuk
Sep 2014 - Present
Working 100% remote, I have created policies and developed the company's Implementation Department from the ground up. I also manage implementation of new clients and meet ongoing needs of clients with exceptional service care. I oversee the execution of data transfers and collaboration between health vendors and the Springbuk data integration team. I am also responsible for training new implementation associates

Account Manager

Brown and Brown of Indiana
Aug 2012 - Sep 2014 (2 years, 1 month)
I managed an insurance book of business of $150k plus, provided service to meet day to day needs of clients, and renewed and enrolled clients.

Education

Associate of Theology

Calvary Bible College and Theological Seminary, United States 2008 - 2012
(4 years)

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