Willing and able to coach others, enable and facilitate learning, impart knowledge, help people to identify and achieve what they are capable of, assess training and learning needs, develop appropriate learning interventions, adapt teaching/coaching style to meet employee's needs.
Work effectively in a team, contribute to team objectives, communicate effectively with team members, respect, listen to and encourage team members, pitch in, put success of team ahead of individual success.
I worked as a Customer Service Representative / Technical Support Representative for 4 years in BPO industry under Netgear Account. As a Technical Expert, I provide support for Modem, Router, Gateway, Network Switch, LAN and Wireless Adapter, Desktop and Laptop. Skilled in Computer Maintenance and Networking. Ability to work with Remote Users / Computer Remote Access.