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Gracie Lou L.
Tarlac, Philippines
100% Job Success

Real Estate Administrative Assistant/GVA

It has been 3 years since I started freelancing, I have learned various skills. I ensure to be a competitive Virtual Assistant through continuously enrolling in online tutorials such a SEO, Wordpress, Social Media Management, E-commerce and Photo Editing. I am currently working in a Real Estate firm doing Admin Tasks, phone calls, emails, and posting ads. I have also done web research, booking travels, email, and calendar management. I also did Social Media Management, Outbound Calling Lead generation, listing, e-commerce, Online Recruitment via Linkedin and Facebook, Phone Support – Technical Assistance, and Customer Service. I have basic knowledge with Content Writing, SEO, Transcription, and Simple Web Design using Wix.com and Wordpress.com. I can do Basic Computer Troubleshooting such as network connection both dialup and cable, hardware and software related issues, and virus infection. Good typing skills with 50 wpm. I also gained 7 years of working experience in a call center industry as a Technical Support Rep, Customer Service Rep, and Quality Assurance Specialist. My work experiences helped enhance my communication skills, typing skills, critical thinking, reports generation, as well as value camaraderie, integrity, and loyalty as an individual. Below are additional skills and a list of tools I have learned to apply and use. - Reports generation using Microsoft office specifically with Excel and Word - Photo editing with the use of Adobe Photoshop, online free web editing - Basic computer software and hardware troubleshooting - Troubleshooting internet connection issues Admin tasks: - Real Estate - Email Management/Filtering - Calendar Management - Zoho.com CRM handling - Preparing Slideshows (Powerpoint Presentations) - Research on certain topics for blogposts, newsletters or others - Booking appointments with clients - Calendar Management - Receptionist duties (answering occasional calls) - Google Drive Organization - Creating / Managing Spreadsheets - PDF Conversion, Splitting and Merging Tools/apps/programs/sites: - Redtail - Podio - Revel CRM - Hubspot - Pipedrive - Follow Up Boss - 8020REI - Social media platforms (FB, Instagram, Twitter) - Zoho - vicidial - freshdesk - Mailchimp - mobincube - Zoominfo - Linkedin - Canva - Ring Central - Photoshop CS - Hootsuite - Pixlr - Trello - Pixabay and Pinterest - Freshdesk - Call Rail - Vonage VOIP business and residential - Skip Genie I ALWAYS ENSURE THAT DEDICATION, HARD WORK, EFFICIENCY, ACCURACY AND INTEGRITY ARE ALWAYS OBSERVED ON MY WORK.
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Skills

  • Technical Support
  • Photo Editing
  • Microsoft Excel

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