Dhee C.

• Developed ability to work in a fast-paced atmosphere • Maintained excellent customer relations and developed customer rapport • Diplomatically resolved customer’s complaints on as-needed basis • Ability to follow instructions well and make decisions with no supervision • Maintained all record-keeping procedures without errorions when required * Assume a key role during incidents Head Manager is not around as required * Make positive contributions to the team and internal community by participating in internal discussion and meetings especially where feedback is requested * Lead by example promoting the company values and behaviors to a global audience * Develop and maintain effective team communication and engagement programs for the Help Team via the internet, email, and other channels. Maintain an organized work environment to encourage efficiency and productivity Perform other related duties as assigned