My name is Charlon, and I'm 29 years old, I am a graduate of BS Marine Engineering. I've worked in the customer service industry for almost 5 years, with 2 years of experience as a virtual assistant.
I've handled eCommerce accounts such as Lazada as a customer support representative. We are handling concerns via email and live chat regarding order status, refund status, and order cancellations.
My first work-from-home job was as a virtual assistant, and my tasks included sending and processing client updates, tagging phone calls using infusionsoft, creating CFPB reports, reviewing clients' credit reports, and answering SMS, email, and secure portal messages.
I also had a part-time job as a social media marketer's assistant. I look for articles to post on four Facebook pages(CxImpactPH, Harm Reduction Facts, Alcohol Harm Reduction, Tobacco Harm Reduction), and I post four articles to each page each day.
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