Microsoft Office is an office suite of desktop applications, servers and services for the Microsoft Windows and OS X operating systems. wikipedia.org

A data entry clerk, sometimes called a typist, is a member of staff employed to type data into a database using a keyboard. The keyboards used can often have specialist keys and multiple colours to help them in the task and speed up the work. wikipedia.org

Build smart checklists and forms, conduct inspections, produce instant reports and easily spot areas for improvement.

Process improvement is a series of actions taken by a process owner to identify, analyze and improve existing business processes within an organization to meet new goals and objectives. wikipedia.org

Fire Protection Engineering (also known as fire engineering or fire safety engineering) is the application of science and engineering principles to protect people and their environments from the destructive effects of fire and smoke.

Typing is the process of writing or inputting text by pressing keys on a typewriter, keyboard, cell phone, or a calculator wikipedia.org

First aid is the provision of initial care for an illness or injury. It is usually performed by non-expert, but trained personnel to a sick or injured person until definitive medical treatment can be accessed.

Employee training and development are a function concerned with organizational activity aimed at bettering the job performance of individuals and groups in organizational settings. wikipedia.org