Simon Christopher R.
Quezon City, Manila, Philippines
Customer Support | Virtual Assistant
$5.00/hr
I am a highly motivated and results-driven professional with a proven track record of success in Customer Support. I thrive in dynamic environments and excel at delivering innovative solutions that drive business growth and exceed expectations. I am committed to continuous learning and improvement, always seeking new challenges to expand my horizons and make a significant impact.
I'm experienced in:
-Phone, Email, and Chat Support
-Customer Service
-Technical Support
-VA Support
-Telemarketing
-Data Entry
-Web research
The tools and platforms I'm familiar with:
-Microsoft Office (Word, Excel, and Powerpoint)
-Google Suite (Document, Spreadsheet, and Presentation)
-Zendesk
-Zoipm
-Salesforce
-Helpscout
-eCommerce
-Bigcommerce
-WooCommerce
-Shopify
-Asana
-Gorgias
-Shipstation
-Stripe
-Amazon
-Jane
-eBay
-Etsy
-Wordpress
-Freshdesk
-Basecamp
-Magento
-Volusion
-Zoho
-Slack
-Tidio
-Groupon
Work history
Need Shopify VA for customer service on Facebook messenger chat & email
May 29, 2020
-
Apr 4, 2024
No feedback given
Private earnings
VA Needed for Administrative & Customer Service Work
Apr 16, 2020
-
Jan 7, 2023
This feedback has been removed
Private earnings
Assist in email customer support for a fast-growing & fun start-up
2.45
Nov 7, 2019
-
Jan 14, 2020
Private earnings
Customer Service Needed For eCommerce Brand!
4.55
Sep 23, 2019
-
Oct 23, 2019
"We wish you all the best on your future endeavors, Sai! Thank you :)"
Private earnings
Full time Customer service E-commerce (Email only)
5.00
May 9, 2019
-
Aug 15, 2019
"It is with the deepest regrets that we cannot continue having Simon working with us. He's very independent with his role as Customer Service and very diligent and proactive in…
Private earnings
Customer Service Role at a Fast Growing Startup
5.00
Oct 6, 2017
-
Feb 7, 2019
"Simon is easy to work with. He is a team player and able to deliver the tasks asked from him with quality. He adheres to schedule needs and is also…
Private earnings
Lead Customer Support, Virtual Assistant, Social Media Management, Data Entry
5.00
Feb 7, 2016
-
Mar 17, 2018
Private earnings
Customer Service member
5.00
Sep 5, 2017
-
Sep 7, 2017
"Solid work, thanks for the help!"
Private earnings
Customer Service Representative - Upwork enterprise client
4.10
Dec 7, 2016
-
Mar 29, 2017
"Simon completed all work assigned to the best of his ability."
Private earnings
Customer Service, Phone & Email Support
4.40
Mar 10, 2016
-
Aug 30, 2016
"Simon did well when working with us. He was a quick worker and motivated. He did miss some time at work and was difficult to reach sometimes, but eventually made…
Private earnings
Customer Support Agents Needed for Shopify Ecommerce
Dec 6, 2023
-
Present
Job in progress
Private earnings
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Skills
- Phone Support
- Email Support
- Ecommerce Support
- Technical Support
- Virtual Assistance
- Order Fulfillment
- Order Processing
- English
- Shopify
- Ecommerce