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san francisco, united states
It's currently 8:12 AM here
Joined April 20, 2015
0 Recommendations
Denner T.
@denner25
1.6
1.6
100%
100%
san francisco, united states
100%
Jobs Completed
100%
On Budget
100%
On Time
N/A
Repeat Hire Rate
Passion for languages and writing.
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Portfolio
Portfolio
PT-EN
EN-PT
PT-EN
EN-PT
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$40.00 USD
Mobile App Development
Android
Article Writing
Reviews
Mobile App Testing
G
•
$23.00 USD
Copywriting
Product Descriptions
English (US) Translator
R
•
Experience
Bilingual Customer Service Rep/Interpreter
Feb 2013 - May 2014 (1 year, 3 months)
Assist or guide clients in the completion of international calls. Provide directory assistance to international operators from other countries. Translate conversations.
Corporate Billing Analyst
Oct 2012 - Feb 2013 (4 months, 1 day)
Analyze and handle service orders for issues with corporate accounts: rectifying billing errors, requesting the manager’s confirmation when adjustments exceeded approval limit, confirming the activation and deactivation of features and infrastructure on client's system, attaching screenshots in Excel to document each request fulfillment, before finally closing the service order.
General Customer Service Rep
Dec 2011 - Aug 2012 (8 months, 1 day)
Track and solve clients’ general mobile account problems, try to prevent cancellations based on competitors’ offers, register new clients and upgrade or downgrade services as required.
Education
Course underway for the GED
(1 year)
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