Ramon Roberto L.

Hi i am very interested in working for you, if given a chance will prove my skills, have 3 years of experience in BPO industry and 1 year in freelancer as Customer Service Representative, providing excellent Customer Service, Sales (both Inbound and Outbound), Retention, Billing and Payments and Escalations. providing excellent customer service is normal for me with different types of calls and e-mails handle concerns accordingly or route them to the correct department as need be. Offline i worked at Commision On Audit, with advanced skills in word and excel focused on data entry an proofreedinf, my trainings exposure, and work experiences will help in performing at a max level if needed for the job, i am very confident and competent enough to assure you that I only would bring efficiency and effectiveness towards this job. Hoping to hear from you