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durham, united states
It's currently 11:01 AM here
Joined October 16, 2012
1 Recommendation
Terrence C.
@MrXXIV
1.1
1.1
100%
100%
durham, united states
100%
Jobs Completed
100%
On Budget
100%
On Time
N/A
Repeat Hire Rate
PHP Developer | Symfony & WordPress Expert
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Portfolio
Portfolio
Host Websites With Ubuntu Server On Your Mac – Part 1
Host Websites With Ubuntu Server On Your Mac – Part 1
Experience
Mac Expert (Apple, Inc. Contract Position)
Sep 2013 - Present
• Received a high volume of outbound and inbound customer contact to resolve issues and implement process improvements.
• Used consultative sales skills to assess goals and educate clients, proposed a customized solution, and obtained commitment.
• Monitored assigned queues, voicemail, web site and other incoming communication methods.
• Assisted customers experiencing problems with IT resources, or requesting new services. Escalated tickets to higher-level support groups as necessary.
Administrative Associate
Mar 2012 - May 2013 (1 year, 2 months)
• Daily contact, in person, by telephone, and through electronic correspondence with a broad representation of the public, providing assistance and accurate information as needed.
• Responsible for developing and editing web content and website for the organization’s online services.
• Filed and retrieved records in accordance with established procedures; verified information against existing records; posted information to records or ledgers.
• Performed routine clerical and typing tasks involved i
Education
High School
(4 years)
Qualifications
Cisco Networking
2012
Publications
Instrumentals on SoundCloud
Terrence Campbell
I tend to offer fee downloads to my instrumentals.
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