Mark W.

Dynamic Digital Product Management & eCommerce professional, recognized for delivering innovative customer-focused experiences, improving business performance and creating new business opportunities. Available for projects worldwide. Expertise: SKILLS Product Management Product strategy Product backlog and roadmap Customer empathy & experience Data-driven analysis & decision-making eCommerce D2C, Strategy, Operations, Global eCommerce and market localizations, Omni-Channel, Payments, Mobile, Online customer self-service Development Methods & Tools Project Management, Agile, Scrum, Jira, Sprint & Release Planning, Confluence, Business case, Use Case, & User Stories writing, QA, UAT, Performance Testing UI / UX Design process, Wireframes, User Journeys, Consumer-facing Web services & apps, Mobile, Sketch design toolkit Analytics Adobe Analytics, Google Analytics, IBM Customer Analytics, ForeSee, A/B Testing, Competitive Analysis, User Testing