Natasha M.

Experienced Customer Service expert of 10 years who has a comprehensive understanding of assisting customers and ensuring that your brand remains competitive by providing valuable and effective experience for customers. Self-driven, results-oriented with a positive outlook, and a clear focus on high quality and creativity. A well organized planner who thoroughly assesses own performance. Mature, credible, and comfortable in dealing with co-workers and clients Ability to highlight and give recommendation on how processes and policy can be best improved, making work more efficient. Also being able provide a resolution for the customer that works best for everyone and create a great experience for the customer.