Anna Loraine P.
Quezon City, Philippines
100%
Job Success
Top Rated Plus
Customer Experience Champion
$12.00/hr
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I am committed, reliable and eager individual who has 12 years of experience in providing professional, efficient and high quality customer service.
Anna, what makes you a great candidate? I always look forward to new learning. I'm a team player, but can steer the ship alone if need be. I'm a great communicator and a proactive person.
I look forward to working together in providing stellar Customer Experience and anything else you may need help with.
Work history
Customer support representative
Feb 6, 2020
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Mar 10, 2020
Private earnings
Administrative Assistant
Sep 19, 2019
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Jan 10, 2020
"Anna is great at customer service with clients. She does a great job following scripts and phone calls. She also is great at spreadsheet population and research tasks."
Private earnings
Customer service rep needed (ongoing work)
Aug 17, 2018
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Jul 17, 2019
"Anna did a great job with us, only leaving to continue her studies! We wish her all the best and really enjoyed having her with us!"
Private earnings
Customer Service Industry Experts in Philippines Needed for Test Review - Upwork enterprise client
Jun 3, 2019
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Jun 5, 2019
"Anna completed the project well ahead of the established deadline. Excellent communication skills, easy to work with. Highly recommend!"
Private earnings
Help with company reviews
Sep 25, 2018
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Sep 26, 2018
"Super easy to work with. Professional and diligent!"
Private earnings
LONG TERM PROJECT: Gather feedback from consumers
Jul 31, 2018
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Aug 22, 2018
No feedback given
Private earnings
Order Processing - Travel Startup
Dec 13, 2018
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Present
Job in progress
Private earnings
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Skills
- Zendesk
- Google Docs
- Slack
- Trello
- Hospitality
- Email Communication
- Phone Communication