Devibala K.

• Have 5+ years of experience in Software Quality Assurance and Testing. • Experienced in Manual testing which includes Functional Testing, System Testing, Smoke Testing and Integration Testing. • Experience in Waterfall Model and Agile testing methodology. • Experience in writing test case from use-case, requirement specification and Schema document. • Experience in Salesforce Classic, Lightning Testing & Salesforce Administration which includes Salesforce customer 360 (Marketing cloud, Sales Cloud & Service Cloud). • Experience in different testing types includes specification-based, risk-based, end-to-end, user/business process, compatibility and regression testing. • Experience in Software Development Life Cycle (SDLC), all stages of QA and Defect Life Cycles. • Experience in handling data in PCM configuration using Excel and create artifacts using Word and PowerPoint. • Analyzed, reported and recreated run-time defects using Jira and Zephyr Integration. • Ability to adapt to changes and prioritize tasks effectively. • Developed analytical and critical thinking skills to evaluate the problem and make decisions. • Experience in Deployment process in Salesforce with Pre and post deployment steps. • Experience in version controlling (Bitbucket), reporting, requirements management, testing.