Four years experience providing excellent satisfaction/service to different companies & accounts. A very patient individual capable of dealing with irate and frustrated customer. I'm a very flexible person that can adapt to different cultures, environment and people all at the same time. I can learn new computer programs very fast. I have multitasking skills, I can make things right within a short period of time and with high quality.
Expert in using CRM, Citrix, Avaya, Cisco, MS DOS System, Jabra, VXI, VoIP and Live Person, Adobe, Microsoft.